Green Apron Tales-Lack of reading comprehension does not equal a discount!

February 22, 2009 at 6:48 pm Leave a comment

So, before I get into the latest and greatest, at the ‘bux, I need to thank the people who made my return to the computer possible-the Apple Store and the Drama Queen! Holy cow, yes the Drama queen came through! I mentoned that both computers bit the dust, and she mentioned that she had a computer just sitting there…and lo and behold, it is truly OURS! woohoo! then, Doug was able to Frankenstein our Macintosh, as Isaac killed that a while ago, so we bypassed the screen for an external monitor and a new power cord…yay!

So, back to the title of this post-
this week, since I was off from school, I did a full week at the ‘bux. It was quite entertaining as a week. So, the biggest thing that happened were the delusional customers. Let’s start wtih Monday.

Monday, a customer came through claiming we had a sign up that said that if you purchased a tall drink with a registered Starbucks card, you got a tall drink freebie. Ummm…really? I didn’t know that. So, I grabbed FloridaShift and asked her.She had no idea, She told me to just do it and tell them that it wasn’t the promotion and this would be the only time we’d do it for them. This is a common practice, and it’s really not a big deal. So, they left happy. On Tuesday, they came back again, and came through the DTR once again. They said “we’ve got a registered card.” I’m looking at the order, and I see NOTHING that’s coming off of their order. No soy, no syrups, no nada. They came up to the window and I gave them their total, and recognized them. They then asked the following:
“where’s our free drink? We’ve got a registered card!”

Yeah. Right. Here we go…

So, I politely explain that there’s no such promotion and there’s no such thing as a free tall drink unless you buy a pound of beans. They began to arugue with me, and I noticed Big W standing there. I grabbed him and told him the situation, and asked him to handle it for me.
So, Big W went up to the window and started conversating with the couple. He explained that there was no such promotion and that the only way that you can get the full free tall drink was to buy a pound of beans. they had not done that. The couple continued to argue that our sign said that they got a free tall drink, and Big W said that he would go and look and see what the sign said. If it was misleading, he’d redo it, but he was sure it wasn’t misleading. He was quite diplomatic about it…but seriously, these people were stuck on stupid.

So, Big W came back in and said “the sign’s not misleading. Just because their reading comprehension is sub par, doesn’t mean they’re entitled to a discount.”

Damn straight.

He even said that they were stuck on stupid.

Heh.

Morons.

Wonder if they’ll try this a third time…one never knows…

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Entry filed under: insanity.

You know your child is sorely misguided on their alphabet when… A stage I wish we’d skipped…

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