Yet another customer service debacle

July 8, 2009 at 3:49 am Leave a comment

But lo and behold, it’s NOT MINE!

I was over on the Consumerist, and saw an article on this guy who had United Airlines baggage handlers break his guitar…by throwing it. Now, I’ve had stuff stolen out of my luggage and my luggage mangled by said handlers at O’Hare, so I’m not too shocked by this. Hell, my luggage went to Philadelphia once when I came back east from living in SoCal.

So, since guy is a musician, he’s written 3 songs and is producing 3 videos about hsi ordeal with United. Hrm. Wonder if these videos will force United into submission….

But, here, for your pleasure is my attempt to help him stick it to United.

this is….United Breaks Guitars.

Wonder if this being on the Consumerist and getting tons of hits on Youtube will shame United into paying for this guy’s guitar that they mangled!

Oh, and I adore the sombrero wearing backup singers!


Entry filed under: insanity.

Happy 4th of July! Time to go build!

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